Mumtaz
Contact
The fastest way to reach us is email: support@mumtaz-app.com
We read every message and usually reply within a few working days.
If you're reporting a problem with a specific question in the app, please use the “Report this question” button inside the app where possible — it includes the question's ID so we can find and fix it quickly.
FAQ
Is Mumtaz an official exam or affiliated with a licensing body?
No. Mumtaz is an independent study tool for exam practice. It is not affiliated with, endorsed by, or connected to SCFHS, DHA, DOH, MOHAP, DHP, OMSB, Prometric, or any licensing authority.
Which exams does Mumtaz cover?
Gulf nursing licensing exams: Saudi Prometric (SNLE), DHA, DOH/HAAD, MOHAP, Qatar (DHP) and Oman (OMSB). One verified question bank, organized per exam.
Do I need an internet connection?
No. After you install the app, practice and mock exams work fully offline. You only need a connection to make or restore a purchase.
Do I need to create an account?
No account is required. Your progress is saved on your device.
How do I restore a purchase on a new phone?
Open the app, go to Settings or the unlock screen, and tap “Restore Purchases” while signed in to the same app store account you bought with.
How are the questions written and checked?
Questions are drafted from standard nursing references mapped to the official exam blueprints, then reviewed by licensed nurses for accuracy before they are added. Every answer includes an explanation.
I think an answer is wrong — what do I do?
Please use “Report this question” in the app, or email us. We take accuracy seriously and review every report.
How do I cancel a subscription?
Subscriptions are managed through your app store account (Apple or Google), not inside the app. You can cancel anytime from your store account's subscription settings.